Review Tuner respects your privacy and is committed to protecting the personal information of our clients and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Our services are designed to help local businesses improve their online presence by encouraging and managing customer feedback, including reviews.
2. Information We Collect
We may collect the following types of information:
a. Information from Business Clients
Name, business name, and contact details (email, phone number) Billing and payment information Business location and service details
b. Customer Information (on behalf of clients)
When you use our services to request reviews from your customers, we may collect:
Customer names Email addresses and/or phone numbers Interaction data (e.g., whether a review request was opened or clicked)
c. Automatically Collected Information
IP address Browser type Device information Website usage data (via cookies or analytics tools)
3. How We Use Information
We use the collected information to:
Provide and operate our review generation services Send review requests via email or SMS on behalf of our clients Improve our platform and user experience Process payments and manage accounts Communicate with users regarding updates or support
We do not sell personal information to third parties.
4. How We Share Information
We may share information in the following situations:
With service providers: Third-party vendors who help us operate our platform (e.g., hosting, messaging services) With review platforms: When a customer chooses to leave a review, they are redirected to third-party platforms (such as Google), and their data is then governed by those platforms’ policies Legal compliance: If required by law or to protect our rights
5. Data Retention
We retain personal information only as long as necessary to:
Provide our services Comply with legal obligations Resolve disputes and enforce agreements
Clients may request deletion of their data at any time.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you Request correction or deletion of your data Opt out of communications (e.g., unsubscribe from emails or SMS)
To exercise these rights, contact us at [Your Contact Email].
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Improve website functionality Analyze usage patterns Enhance user experience
You can control cookie preferences through your browser settings.
9. Third-Party Links
Our services may contain links to third-party websites (such as review platforms). We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
