Terms and Conditions

Effective Date: April 11, 2026

Business Name: Review Tuner

1. Introduction

Welcome to Review Tuner. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

Our services are designed to help businesses improve their online reputation by encouraging customers to leave reviews, including on platforms such as Google.

2. Services Provided

We provide marketing and reputation management services, which may include:

Review generation strategies Customer feedback systems SMS/email review requests Reputation monitoring Consulting and optimization for online presence

We do not guarantee a specific number of reviews or ratings.

3. Compliance with Platform Policies

You acknowledge and agree that:

You are responsible for complying with all third-party platform policies (e.g., Google’s review policies). We do not support or engage in fake reviews, review gating, or misleading practices. Any misuse of our services in violation of platform guidelines is solely your responsibility.

4. Client Responsibilities

By using our services, you agree to:

Provide accurate and truthful information Obtain proper consent from customers before sending communications (SMS/email) Use the service ethically and lawfully Not engage in deceptive or fraudulent review practices

5. Payment Terms

All fees are outlined in your service agreement or subscription plan. Payments must be made on time to maintain access to services. Late or missed payments may result in suspension or termination of services. All fees are non-refundable unless otherwise stated in writing.

6. No Guarantees

While we strive to improve your online reputation:

We do not guarantee specific results, rankings, or number of reviews. Outcomes depend on factors beyond our control, including customer behavior and platform algorithms.

7. Intellectual Property

All materials, systems, and processes provided by [Your Business Name] remain our intellectual property unless otherwise agreed.

You are granted a limited, non-transferable license to use our services for your business only.

8. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, or consequential damages We are not responsible for actions taken by third-party platforms (e.g., review removal, account suspension) Our total liability shall not exceed the amount paid for services in the past 30 days

9. Termination

We reserve the right to suspend or terminate services if:

You violate these Terms You engage in unethical or illegal practices Payments are not made

You may cancel services according to the terms outlined in your agreement.

10. Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your data and handling it responsibly.

11. Modifications

We may update these Terms at any time. Continued use of our services after updates constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of [Your State].

13. Contact Information

If you have any questions about these Terms, please contact:

Review Tuner

Email: [email protected]

Phone: 802-275-7588

Address: 893 South Rd, Marlboro VT 05344

14. Review Authenticity & Ethics

We strictly prohibit:

Posting fake reviews Offering incentives in exchange for positive reviews (unless compliant with platform rules) Filtering or suppressing negative feedback

Our mission is to help businesses build authentic trust and credibility.